Terms and Conditions

Terms and Conditions
This site is owned and/or operated by Cnlgaming Limited（Business number: 74824569 , Address: Room 1401 ,14F, Chungying building, 20 Connaught Road West, Sheung Wan, Hong Kong）. and its affiliated Teams (collectively, the “Team”), and provides its services to you subject to the following conditions. If you visit or shop at http://cnlgaming.com, you affirmatively accept the following conditions. Continued use of the site constitutes the affirmative agreement to these terms and conditions. The Team reserves the right to change the terms, conditions, and notices under which its websites and services are offered, including but not limited to the charges associated with the use of the Team’s websites and services. You are responsible for regularly reviewing these terms and conditions and any additional terms and conditions. Your continued use of the Team’s websites and services constitutes your agreement to all such terms, conditions, and notices (see TERMS & CONDITIONS and the PRIVACY POLICY). Please read them carefully.

PRIVACY
Please review our PRIVACY POLICY, which also governs your visit to the Team’s websites.

ELECTRONIC COMMUNICATIONS
When you visit the Team’s websites or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Team or its content suppliers and is protected by domestic and international copyright laws. The compilation of all content on this site is the exclusive property of the Team and is protected by domestic and international copyright laws. All software used on this site is the property of the Team or its software suppliers and is protected by domestic and international copyright laws.

LICENSE AND SITE ACCESS
The Team grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Team. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction services. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Team. The use of spiders, robots, scrapers or any other means, whether through the use of automated software or through a physical or mechanical system, is strictly prohibited.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Team and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Team’s name or trademarks without the express written consent of the Team. Any unauthorized use terminates the permission or license granted by the Team. You may not use any Team logos or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Team’s services only with involvement of a parent or guardian. The Team and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

DESCRIPTION OF SITE AND SERVICES
Through this website, the Team provides you with access to a variety of resources, including the purchase and sale of virtual items and accounts. Such services, including any updates, enhancements, new features, and/or the addition of any new Web properties, are subject to these Terms and Conditions.

The Team may also provide links and pointers to Internet sites maintained by third-parties. Neither the Team, its parent or subsidiary teams, nor their affiliates operate or control in any respect any information, products or services on these third-party sites. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. The Team does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

The material in this site and the third-party sites are provided “as is” and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to the applicable law, the Team disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for particular purpose.

The Team makes no representation or claims to any title for any accounts or virtual items purchased or sold through this site. The Team further makes no representations regarding the transferability, use, and ownership of any such accounts or virtual items. The Team is not affiliated with any publisher or developer of any game, including without limitation, Blizzard Entertainment, Battle.net, Sony Online Entertainment Inc., Sony Computer Entertainment America Inc., NCSoft Corporation, Turbine, Ubisoft, Codemasters, Electronic Arts, CCP Games, Atari, Webzen, Acclaim, Mythic Entertainment, Inc., Lucasfilm Entertainment Team Ltd., and Square Enix CO., LTD.

PRODUCT DESCRIPTIONS
CnlGaming and its affiliates attempt to be as accurate as possible in describing a product or service. However, CnlGaming does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by the Team itself is not as described, your sole remedy is to return it within 24 hours of purchase.

Product / Service Delivery time
The delivery times for each product and service provided by our team are clearly outlined within their respective descriptions, with delivery windows ranging from as little as 30 minutes to a maximum of three days. For further information, kindly refer to the detailed description on the product page.

Refund and Cancellation Policy
CnlGaming allows customers to request refunds for products under reasonable conditions.
We may issue refunds under the following conditions:

• Repeated payment for same order.
• Buyers are not willing to provide necessary information for the delivery.
• When our system detects buyer has provided fake personal information for purchase.
• The product is sold out or we couldn't  /  haven't deliver 
   

The refund will be sent back to the  wallet/card which customer made the payment
In special case where  sending the refund back to the origin wallet/card is not possible, please contact our support at : [email protected]

We will not issue refunds for the following conditions:

Customer have fully received their order 
Customer’s game account has been banned / terminated by game’s developer & publisher 

Refund processing time: We will process the refund request within 24 hours

 Risk of Real money trade (RMT) ban
Eventhough the risk is small and rarely happen,  buying In-Game Account, Item, Currency ( Gold,silver etc) using Real world money is against the Term of Service of  many game developer and may result in a  service account termination. When using our service, customer acknowledged this risk and we wont bear any reponsibily in the event that his/her game account get banned by game developer.

SHIPPING & HANDLING
Shipping & Handling is included unless specified.

BILLING
When you select Paypal as the payment method for your order during the payment process, you will be directed to Paypal website to make your payment.

RESTRICTED USERS
No person, employee, agent or entity affiliated in way to any game publisher or developer, including without limitation, Blizzard Entertainment, Battle.net, Sony Online Entertainment Inc., Sony Computer Entertainment America Inc., NCSoft Corporation, Turbine, Ubisoft, Codemasters, Electronic Arts, CCP Games, Atari, Webzen, Acclaim, Mythic Entertainment, Inc., Lucasfilm Entertainment Team Ltd., and Square Enix CO., LTD., is authorized to use or access this site or to utilize the services provided herein.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT
Visitors may post reviews, comments, and other content; and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

The Team reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant the Team and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant the Team and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you indemnify the Team and its affiliates for all claims resulting from content you supply. The Team has the right but not the obligation to monitor and edit or remove any activity or content. The Team takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS
The Team and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us ([email protected]) .

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY THE TEAM ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE TEAM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE TEAM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE TEAM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E- MAIL SENT FROM THE TEAM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE TEAM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.

INDEMNIFICATION
You agree to indemnify and hold the Team and any of its parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or any terms and conditions it incorporates by reference, or your violation of any law or the rights of a third party.

DISPUTES
Any dispute relating in any way to these Terms and Conditions, your visit to the Team’s websites or to products and/or services you purchase through the Team shall be exclusively submitted to arbitration, except that, to the extent you have in any manner violated or threatened to violate the Team’s intellectual property rights, the Team may seek injunctive or other appropriate relief in any court in the World, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing in Hong Kong. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our PRIVACY POLICY, posted on this site. These policies also govern your visit to the Team’s websites. We reserve the right to make changes to our site, policies, and these TERMS & CONDITIONS at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

WAIVER
The failure of the Team to enforce any provision of these Terms and Conditions shall not be construed as a waiver or limitation of the Team’s right subsequently to enforce and compel strict compliance with every provision of these Terms and Conditions.

REMEDIES
You acknowledge that violation of these Terms and Conditions could cause irreparable harm for which monetary damages may be difficult to ascertain or an inadequate remedy. You therefore, agree that the Team shall be entitled, in addition to its other rights, to seek and obtain injunctive relief for any violation of these Terms and Conditions without the filing or posting of any bond or surety. Furthermore, in the event a lawsuit or action is brought by any party under these Terms and Conditions to enforce any of its terms, it is agreed that if the Team shall be deemed to be the prevailing party as determined by final judgment, not subject to appeal, of a court of competent jurisdiction, the Team shall be entitled to recovery of reasonable attorney’s fees, expert fees, litigation expenses and court costs in addition to any other relief granted by the court.

SEVERABILITY
If any term or provision in these Terms and Conditions is found to be void, against public policy, or unenforceable by a court of competent jurisdiction and such finding or order becomes final and non-appealable, then, the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If the offending provision cannot be so modified, then the same shall be deemed stricken here from in its entirety, and unless such term or provision is material to the performance of these Terms and Conditions, the remainder of these Terms and Conditions shall survive with the said offending provision eliminated.